How to Fix Xbox One Does Not Detect the Connected Storage Drive Issue

Microsoft’s Xbox One gaming consoles come with either a 500 GB or a 1 TB of internal storage space. However, the provided hard drive space is truly large and enough for the average users. But, maybe not for the real gamers. A majority of this storage space is available for games and applications. And the left is reserved for Xbox software, saved games, and other system functions.

The games nowadays are pretty massive and having some of these games in your console can quickly fill up that 500 GB of hard drive space. If your console storage space is running out, then it offers you to delete these games as well. Maybe all of the games are your favorite, and you don’t want to remove any of them. Thankfully, you can connect an external storage drive to your console to get additional storage space. But, what will you do when your Xbox One does not detect the connected storage drive. Undoubtedly, you will get irritated after seeing this issue. Don’t be anxious, here are some helpful fixes for you to try.

·      Try general tricks

·      Check if your external drive is compatible

·      Verify if console detects the external drive

·      Ensure that your console has necessary updates

·      Check and adjust the power management settings

Here is how to fix Xbox One does not detect the connected storage drive issue

Try general tricks

Before doing any changes in your device or settings, try resolving the problem with these intuitive solutions.

·      Eject the connected storage drive and then reconnect it.

·      Remove your external hard drive and connect it to another port of your Xbox One console.

·      Power off your Xbox One then starts again.

·      Connect the hard drive to another console or computer to see if it is all right.

Practice the above solutions one by one and check if any of them fixes the external storage drive not detecting issues on your console. If the hard drive is working perfectly and none of the solutions resolve the trouble, try the next solutions.

Check if your external drive is compatible

In order to save games and applications in an external drive from your console, the drive must be compatible with the console. It must fulfill the following requirements.

·      It should support USB 3.0 connection.

·      In case you’re using a USB hub, then it should also be USB 3.0 or afterward.

·      The drive must have 128 GB or even more storage space.

·      It should have a partition. The drives generally have a preformatted partition. You can see the manufacturer’s guide for further details and route for partitioning an external storage drive.

·      Your console should not have connected to more than three external storage devices at a time.

Verify if console detects the external drive

If your external drive follows all the above requirements, but still not working, verify whether your console detects it. You can easily confirm from the Storage section in System Storage settings. Here is how.

1.   Navigate to your Xbox One home screen.

2.   Then, go to the ‘Guide’ menu.

3.   Go to ‘System.’

4.   Select ‘Settings.’

5.   Then open ‘System.’

6.   And jump into ‘Storage.’

7.   Now see the connected storage drive in the devices list.

If it appears, this means your Xbox console has recognized it.

Ensure that your console has necessary updates

If everything is alright, still the connected drive isn’t listed there, make sure your console has all the recent necessary updates. Not having the recent update installed can also prevent your Xbox One from detecting the connected storage drive. You can check and install the updates manually on your Xbox Console. Here is how.

1.   Open the ‘Guide’ menu.

2.   Then, Go to the ‘System.’

3.   Select ‘Settings.’

4.   Open ‘System.’

5.   Now, select ‘Updates & downloads’ option.

6.   If the ‘Update available’ option is highlighted, that means there is a new update, select it to install.

After ensuring or installing the update, go to the Storage the section in System Storage settings to see if it fix Xbox One does not detect the connected storage drive issue.

Check and adjust the power management settings

Changing the power management settings also help to prevent this issue from happening.

1.   Open ‘System’ from the guide menu.

2.   Select ‘Settings.’

3.   Open ‘Power & Startup,’ then ‘Power mode & startup.’

4.   Now, check that the ‘Instant-on’ is selected for Power mode.

5.   Unselect ‘When the console is off, turn off storage’ option.

Now, restart your console and check if it detects your external storage drive. I hope you’re now able to use it.

John Smith is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cybersecurity, cryptography, malware, social engineering, internet, and new media. He writes for Norton security products at norton.com/setup.

source: Xbox